Dedication. Expertise. Passion.
At Prep and Prime, we pride ourselves in having a team of highly skilled and dedicated professionals who are committed to providing exceptional service and care. Our experts bring a wealth of knowledge and experience in aesthetic treatments to help you achieve your beauty goals. Meet the team that makes it all possible.
As a reminder of our
Account Credit & Prepaid Package Policy
1. Non-Refundable & Non-Transferable
All account credits, prepaid packages, memberships, and promotional balances are non-refundable and non-transferable. Credits may not be redeemed for cash, credit card reimbursement, or any other form of monetary value.
2. One-Year Expiration
All unused account credits, prepaid packages, and promotional balances expire twelve (12) months from the original date of purchase, unless otherwise stated in writing at the time of purchase. Any unused balance remaining after the expiration date will be forfeited and deemed void.
3. Business Closure or Dissolution
In the event the business permanently closes, dissolves, files bankruptcy, restructures, or otherwise ceases operations for any reason, any unused credits, prepaid packages, memberships, or promotional balances shall be immediately void and non-redeemable.
4. Dispute Period
Any disputes regarding account credits or balances must be submitted in writing within thirty (30) days of the original transaction date.
This contract policy is between Buyer and Prep and Prime only
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